| The Screen Recorder Downloader tool allows administrators to retrieve screen recordings captured by the JC360 client from workspaces. It provides flexible options for downloading recordings either manually or automatically, helping organizations efficiently store and review employee activity data. |
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The Screen Recorder Downloader is a standalone tool designed to download screen recordings created by the JC360 client. It can be accessed from the following link: Download here
After downloading the .zip file, extract it to a preferred location where the application will be stored. Open the extracted folder and locate the AppSettings_sample.json file, then edit it using a text editor (e.g., Notepad).
In this configuration file, you need to define:
The authentication code is available for Registrant Admin profiles at:
Company Details
If the authentication code is not visible, please contact the Support team.
After completing the configuration, click Save As and save the file in the same folder using the name AppSettings.json.
Note: A newer version of the application may be available. It is recommended to contact the Support team to ensure you are using the latest version.
This is the recommended method for automated and continuous retrieval of screen recordings.
Step 1: Open Task Scheduler
Click the Start menu, type “Task Scheduler”, and press Enter.
Step 2: Create Task
In the right-side Actions pane, click Create Task (not “Create Basic Task”).
Step 3: General Tab
Step 4: Triggers Tab
Step 5: Actions Tab
Step 6: Conditions and Settings Tabs
Step 7: Finish