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====== General informations ======

__After you open a report the following tab will be seen:__

Don't worry if you don't see every field, they are report and accessability related and, furthermore exists report specific fields, we explain those in the report's own tab. For thoose informations check the [[/reports | reports page ]] and look after the report you are interested in.

{{reports:general_report_helper.png | General report page help}}
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  - By clicking the __show all fields__/__show only mandatory fields__ you can show/hide option **4.** and **7.**.
  - Here you can set the time frame of the report from the dropdown list.
  - You can create reports about groups ranging from single users to full company reports. To select a user or user group, just start entering the name and then select from the dropdown.\\ (You can also select users from the organization chart by clicking on the icon at the end of the entry field)
  - Here you can customize the users and groups furthermore by adding people from specific roles to the report.\\ (Note that this option is only visible, when you click __show all fields__ at **1.**)
  - You can make hierarchy between users and groups, starting from the company level. If you need hierarchy specific information, you can customize this here. You have to set 2 level separated by comma (like in the example). For more informations about he user and group levels visit the [[ /website/user_management | user management page]]
  - The higher level report can be customized to show specific KPIs (Learn more from the KPIs [[ /website/kpis | here ]]). Here you can select which one do you need.
  - Inactive time or idle period is part of the worktime without desktop activity (mouse or keyboard stroke). Here you can define the length of idle period after which the worktime falls into the inactive worktime category. By default after 5 minutes idle time worktime registration is automatically suspended and users are switched to inactive status (the desktop icon turns red from green).\\ (Note that this option is only visible, when you click __show all fields__ at **1.**)
  - By clicking the filter icon you can filter active users, suspended users and deleted users to be shown in the report.
  - Here you can add this customized report to your Favorite reports. By clicking this you can automatically send this  report to specified user or group periodically. [[/reports/favorite_report|How to make favorite reports.]]
  - Here you can download the report in XLSM format.