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--- additional_resources:screenrecordingdownlader [2026/03/31 10:37] – created support
+++ additional_resources:screenrecordingdownlader [2026/03/31 15:43] (current) – support
@@ Line 1: / Line 1: @@
-====== Screen Recorder Downloader ======
+======= Screen Recorder Downloader =======
 ^ The Screen Recorder Downloader tool allows administrators to retrieve screen recordings captured by the JC360 client from workspaces. It provides flexible options for downloading recordings either manually or automatically, helping organizations efficiently store and review employee activity data. ^
-==== Introduction ====
+===== Introduction =====
 The Screen Recorder Downloader is a standalone tool designed to download screen recordings created by the JC360 client. It can be accessed from the following link:
@@ Line 11: / Line 11: @@
 In this configuration file, you need to define:
+  * Identify your company environment and use the correct API URL (e.g., https://br.jobctrl.com/api/api.asmx, https://kr.jobctrl.com/api/api.asmx, or https://jobctrl.com/api/api.asmx).
   * The destination folder where videos will be downloaded
   * The company authentication code
   * The time interval for retrieving recordings (e.g., last X days)
-The authentication code is available for **RegAdmin** profiles at:
+{{:additional_resources:screenrecorddownloader_config.png?800|}}
-[[https://jobctrl.com/UserCenter/CompanyDetails.aspx | Company Details]]
+The authentication code is available for **Registrant Admin** profiles at:
+[[https://jobctrl.com/UserCenter/CompanyDetails.aspx | Company Details]]
-If the authentication code is not visible, please contact the Support team.
+If the authentication code is not visible, please contact the Support team. \\
 After completing the configuration, click **Save As** and save the file in the same folder using the name **AppSettings.json**.\\
-Ensure the file is saved with a **.json** extension and not as .txt.\\
 **Note:** A newer version of the application may be available. It is recommended to contact the Support team to ensure you are using the latest version.\\
-==== Screenrecord download using Windows Task Scheduler (automatic retrieval + recommended) ====
+===== Automatic screenrecord download using Task Scheduler (recommended) =====
 This is the recommended method for automated and continuous retrieval of screen recordings.
@@ Line 40: / Line 40: @@
 **Step 4: Triggers Tab**
   * Click **New**
-  * Define when the task should start (e.g., daily, at startup, or based on a schedule) \\
+  * Define when the task should start (e.g., daily schedule) \\
 **Step 5: Actions Tab**
   * Click **New**
   * Set Action to **Start a program**
-  * In **Program/script**, browse to the application (e.g., C:\ScreenRecordingDownloader\ScreenRecordingDownloader.exe)
+  * In **Program/script**, browse to the application (e.g., D:\Documents\jc360\ScreenrecordDownloader\ScreenRecordingDownloader.exe)
-  * In **Start in** (optional but recommended), enter the folder path without quotes (e.g., C:\ScreenRecordingDownloader\) \\
+  * In **Start in** (optional but recommended), enter the folder path without quotes (e.g., D:\Documents\jc360\ScreenrecordDownloader) \\
 **Step 6: Conditions and Settings Tabs**
   * Configure additional options if needed (e.g., network or power conditions)
@@ Line 53: / Line 53: @@
   * Enter user credentials if prompted
+{{:additional_resources:screenrecorddownloader_automatic.png?800|}}
-==== Screenrecord download using basic configuration, manual activity ====
+===== Manual screenrecord download using default configuration =====
   - Open Command Prompt and manually run the application from its directory (e.g. D:\Documents\jc360\ScreenrecordDownloader>ScreenRecordingDownloader.exe)
   - The application will begin processing UserIDs and downloading videos into their respective folders (as defined in the configuration file).
   - Once all recordings are downloaded, the message **"application is shutting down"** will appear in the Command Prompt.
+{{:additional_resources:screenrecorddownloader_manual1.png?800|}}
-==== Screenrecord download using custom interval, manual activity ====
+===== Manual screenrecord download using custom date range =====
-  - Open Command Prompt and run the application with a specified date range: (e.g. D:\Documents\jc360\ScreenrecordDownloader>ScreenRecordingDownloader.exe 2026-03-16 2026-03-20)
+  - Open Command Prompt and run the application with a specified date range: (e.g. D:\Documents\jc360\ScreenrecordDownloader>ScreenRecordingDownloader.exe 2026-03-16 2026-03-18)
   - This allows downloading recordings for a custom time interval.
-  - **Important:** The end date cannot be later than today's date minus 7 days.
+  - **Important:** The start date (first date in the command) cannot be **more than 7 days earlier than today**.
+{{:additional_resources:screenrecorddownloader_manual2.png?800|}}