KPI stands for Key Performance Indicator. We measure effectiveness with these. For more informations see about the KPIs page

Yes! you can download the application from clicking here (You need to login to you JC360 account).

Productivity is the active worktime of an employee what was spent on useful tasks/projects. What is useful? You tell us and we measure productivity based on your guidance.

To be productive, you must be active too, because inactive and offline time on a productive app/task won't be productive time.