The Screen Recorder Downloader is a standalone tool designed to download screen recordings created by the JC360 client. It can be accessed from the following link: Download here

After downloading the .zip file, extract it to a preferred location where the application will be stored. Open the extracted folder and locate the AppSettings_sample.json file, then edit it using a text editor (e.g., Notepad).

In this configuration file, you need to define:

• The destination folder where videos will be downloaded
• The company authentication code
• The time interval for retrieving recordings (e.g., last X days)

The authentication code is available for Registrant Admin profiles at: Company Details

If the authentication code is not visible, please contact the Support team.

After completing the configuration, click Save As and save the file in the same folder using the name AppSettings.json.
Ensure the file is saved with a .json extension and not as .txt.

Note: A newer version of the application may be available. It is recommended to contact the Support team to ensure you are using the latest version.

This is the recommended method for automated and continuous retrieval of screen recordings.

Step 1: Open Task Scheduler Click the Start menu, type “Task Scheduler”, and press Enter.
Step 2: Create Task In the right-side Actions pane, click Create Task (not “Create Basic Task”).
Step 3: General Tab

• Enter a name for the task (e.g., DailyScreenRecordingDownloader)
• Select Run whether user is logged on or not
• Check Run with highest privileges
  

Step 4: Triggers Tab

• Click New
• Define when the task should start (e.g., daily, at startup, or based on a schedule)
  

Step 5: Actions Tab

• Click New
• Set Action to Start a program
• In Program/script, browse to the application (e.g., C:\ScreenRecordingDownloader\ScreenRecordingDownloader.exe)
• In Start in (optional but recommended), enter the folder path without quotes (e.g., C:\ScreenRecordingDownloader\)
  

Step 6: Conditions and Settings Tabs

• Configure additional options if needed (e.g., network or power conditions)
• Example: Enable Run task as soon as possible after a scheduled start is missed
  

Step 7: Finish

• Click OK
• Enter user credentials if prompted

1. Open Command Prompt and manually run the application from its directory (e.g. D:\Documents\jc360\ScreenrecordDownloader>ScreenRecordingDownloader.exe)
2. The application will begin processing UserIDs and downloading videos into their respective folders (as defined in the configuration file).
3. Once all recordings are downloaded, the message “application is shutting down” will appear in the Command Prompt.

1. Open Command Prompt and run the application with a specified date range: (e.g. D:\Documents\jc360\ScreenrecordDownloader>ScreenRecordingDownloader.exe 2026-03-16 2026-03-20)
2. This allows downloading recordings for a custom time interval.
3. Important: The end date cannot be later than today's date minus 7 days.