Differences

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--- website:tasks [2021/01/22 15:13] – support
+++ website:tasks [2021/01/22 15:44] (current) – support
@@ Line 1: / Line 1: @@
 ====== Tasks as cost centers ======
-JC360 supports default aggregation into Cost Centers which is called Tasks in the system. Each second in JC360 is mapped to a preliminary configured Task. \\
+^ The cost of the work can be measured using the time spent with elementary activities. Each position in company has its own goal, which can be defined as a group of activities. These groups are divided into Tasks. The Tasks are "cost centers" mapped to the business. Task structure offers transparent structure over the cost of the human resources (primarily the wage). The structure of cost centers may be aligned to the accounting lines, service levels, operational or revenue targets. ^
+JC360 supports default aggregation into Cost Centers which are called Tasks in the system. Each work in JC360 is mapped to a preliminary configured Task. \\
 ===== Default config =====
 By default after [[concept:registration|JC360 company registration]] the following Tasks are created:
-  * Document management
+  * **Document management** - usual document management (eg. Office apps, PDF readers) activities are mapped here
-  * Communication
+  *** Communicatio**n - common communication applications (eg. Skype, Teams, Google Meets) are mapped
-  * E-mail handling
+  * **E-mail handling** - e-mail applications (eg. Outlook. GMail) mapped here
-  * Meeting
+  * **Meeting** - Calendar events are automatically mapped here, and this Task is able to be selected as offline activity
-  * Web Application/Internet browsing
+  * **Web Application/Internet browsing** - all the browser activity are mapped under this item - it is suggested to split this to more specific tasks (eg. company intranet, ERP, etc)
-  * Customers/Projects » JC360 Administration
+  * **Customers/Projects » JC360 Administration** - a place to manage your CLients/Projects (see the Customisation in the next section)
-  * General work
+  *** General work** - all the other work, which are not recognized by default keywords (read more on Keywords at [[website:automatization_with_keywords|Automatization with keywords]] page
@@ Line 38: / Line 40: @@
   *  b) if the client has any **external system, where the Clients/Projects/Tasks names are visible**, then JobCTRL can capture them and create Task for that automatically (with Dynamic Project/Task creation in Central rules) \\
   *  c) If there is no visible place on the screen  to capture, but still an external system holds the clients/projects then we can provide **a sync tool** which will periodically sync them to JC (eg. from CRM system). This is manual, as the input structure is always unique. Usually we need a read only DB view to be able to read by our tool (tool can run at the company side), and we will poll that view and upload to JC based on the logic we define (we need a specification for that).
+===== What to do with Tasks =====
+You can assign Tasks to user groups using [[website:assignment_for_a_task|Tasks Assignments]], then you can automate the mapping using [[website:automatization_with_keywords|Automatization with keywords]]. You can create custom KPIs from Tasks using [[website:creating_kpi_from_tasks|Creating KPI from Tasks Group]].