Differences

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--- additional_resources:gamification [2023/03/23 12:18] – support
+++ additional_resources:gamification [2023/03/23 12:34] (current) – support
@@ Line 1: / Line 1: @@
 ======Gamification report======
-^The gamification report is a high level report about reaching the expectations and get a feedback about the work you make.^
+^The gamification report is a high level report about reaching the expectations and getting a feedback about the work you make.^
 ==The gamification report need to be switched on. If you can't find the report, contact the JC360 support at the support@jobctrl.com e-mail address, and have them switch on the report and the message sending.==
@@ Line 20: / Line 20: @@
 The tiers have default names (Tier 0 - Rookie, Tier 1 - Beginner, Tier 2 - Intermediate, Tier 3 - Pro), but you can modify them one-by-one (details in the configuration).\\
-The data refreshes every day, its about the past 10 workdays within the past 2 weeks (by default). The data is generated every time the user have a minimum of 5 workdays in the period (if the user was on holiday/sickleave for more than 5 days, the data won't be generated until he works 5 or more days in a row), but theese number (the considered workdays, the period and the minimum number of workdays to generate data) can be modified as well (more in the configuration).
+The data refreshes every day, its about the past 10 workdays within the past 2 weeks (by default). The data is generated every time the user have a minimum of 5 workdays in the period (if the user was on holiday/sickleave for more than 5 days, the data won't be generated until he works 5 or more days within the last 2 weeks, checked again every day), but theese number (the period and the minimum number of workdays to generate data) can be modified as well (more in the configuration).\\
 The tiers have a visual version and they can be modified one-by-one but the default ones are theese:\\
-{{:additional_resources:gamification_tier_images.png}}
+{{:additional_resources:gamification_tier_images.png}}\\
+**In the end, you will be classified to a tier what is based on the given tiers of the KPIs you are expected to make**
 In the client it looks like this:
@@ Line 41: / Line 41: @@
 The report can work by default, but to be precise, it needs to be configured, because it relies on the [[website/profiles | profile]] settings of the company.
 After you created the expectations via profile you can use the report, it will generate data every day, but if you want to configure the tiers/images/etc... , you have to download the configuration file (or create one, if the report wasn't used). To create the configuration file, you have to run the report at least once, if the gamification report is turned on, you can use [[https://jobctrl.com/UserCenter/Reports/GamificationDataReport.aspx|this link (you have to log in to your JC360 account)]]. After you run the report manually (or waited a day to run automatically at night), you can download the configuration file from [[https://jobctrl.com/UserCenter/DataCollectorDefinitions.aspx|here]]. In this page you can see the custom datasources:
 {{:additional_resources:gamification_custom_datasources.png}}\\
-from the dropdown menu select the gamification configuration file and click on **download**
+From the dropdown menu select the gamification configuration file and click on **download**.
 The downloaded file will have a sheet called **Data**. This is where the data is stored, you don't have to do anything with that sheet. Create a new sheet with the name of **Configuration** and create the necessary cells:
 | {{:additional_resources:gamification_configuration.png}} | **Tier0 - Tier3** - Create theese if you want to change the names of the tiers (you can name them individually and you don't have to create just thoose what you want to change)|
 | ::: | **Tier0Base64Image - Tier3Base64Image** - Create theese if you want to overwrite the images of the tiers, but make sure you convert the pictures to base64 text and copy it to the value cell|
@@ Line 51: / Line 54: @@
 In this example I changed the name of the tiers, overwrited the pictures and changed the period to 3 weeks (21 days) and the minimum of worked days within the given period to 8 days.
+=====Feedback of the gamification report=====
+The gamification report is in the client for everyone (after it switched on), and can be seen anytime. But every day after the first "switch to green", the gamification report sends you a message about the changes you made (if you made any) and gives you a feedback about:\\
+ - What is you current tier with the given tier's name (this is the overall tier what is based on the earned tier of the individual KPIs)\\
+ - If you made a jump from a tier to another tier (with custom messages if its upgrade or downgrade)\\
+ - If you are close to a tier jump (with custom messages if its upgrade or downgrade)\\
+ - If you are making good progress from day to day\\